ADVICE & INFO

Advice & Info

Ordering procedure

All orders must confirmed via email.
Method of payment

Currently we accept payment via bank transfer only.
Freight - and shipping charges

Shipping is completed by our own delivery drivers and vans ensuring you get the best possible service. Shipping and handling charges are presently debited at £1.25 per mile from postcode L25 7UN using AA Route finder, and an additional £45 standing charge is also added to every delivery.

Deliveries within the M25 are subject to an additional £15 surcharge for congestion charges. For multiple orders destined for the same address please call or email for pricing.
Delivery time

Ex-stock tables are available for immediate delivery. Bespoke custom tables are presently delivered approximately 21 days from order, we will email you with a confirmed delivery date.

International orders are generally received in under 31 days.

*All orders are subject to VAT at prevailing rate.

What is the specification of the tables?

The poker tables are constructed from 18mm medium density fibre board with a 9mm medium density fibre board handrail.

Under the playing surface they are constructed with a 2mm high density foam. The hand rail is padded with 25mm HR40 high density foam and upholstered in BS5852 ignition source 0, 1 & 5, BS 7176 medium hazard contract vinyl.

The playing surface is fire retardant to BS5852, has unlimited colours to full width and is Teflon treated. Measurements are approximately 2450mm x 1180mm with a playing area of 2170mm x 880mm.
Can I add something to an existing order?

Yes, if you decide you want to add something to a current order, please contact andrewbooth@cardroomdirect.com or you can call us on: +44 07818448304 (between 9am - 5pm GMT Monday - Friday) within 24 hours of placing the order.
Cancellations?

Cancellation of an order must be done within 24 hours of the placement of the original order, please contact andrewbooth@cardroomdirect.com or you can call us on: +44 7818448304 (between 9am - 5pm GMT Monday - Friday).

If you are in the UK this does not affect your statutory rights.
Customer service?

If you want to contact us at cardroomdirect.com it's easier and faster to send us an email. This you can do by clicking on any of the link 'Contact Us'. Then simply follow the instructions!

If you want to speak to a person, you can call us on: +44 7818448304 (between 9am - 5pm GMT Monday - Friday).